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Adoption Agencies (Reviews)

Any experience with American Adoptions?

My husband and I are beginning the adoption process for a domestic, newborn adoption.  When calling around for home studies, I was recommended to contact American Adoptions.  Does anyone have experience with this agency?  Any other suggestions for nationwide adoption groups?  Thank you!


My husband and I seriously considered using them and our poc was very responsive and helpful but we ultimately went with another agency. They have 2 programs, “Traditional” and “Agency Assisted” and since we couldn’t afford both we’d have to choose if we wanted a black/biracial child or not and although we were open to any race we didn’t want it to be such an conscious decision if that makes any sense. What contact we did have with them, however, was very positive and their website provided a wealth of information. Good luck!!

Posted by NavyWife11 on Jun 22, 2015 at 3:01pm

We signed with them but ended up getting our baby through a different agency.  Pros:  they’re very professional, super fast to respond, helpful, etc.  Cons:  the work you have to do hurt to get your profile up is insane.  The video totally stressed us out and took so much extra work.  It’s also an extremely $$$ agency.  They ended up keeping our $10k and would not return our money.  We knew that going in but I’d hoped they would do the right thing and return it.  It’s kept in am escrow-type of account in case we ever reactivate to adopt again.  We just can’t afford it a second time, so we basically lost $10k.

Posted by Wannabeamomma2 on Jun 22, 2015 at 3:10pm

Our experience with American Adoptions was better than we ever could have expected.  Our infant adoption went so smoothly! We had out baby boy in our arms in less than a year and were completely finalized in just over a year. We still keep in touch and our son turned 1 at the end of May. They are supportive FOREVER. Access to this agency and their professional staff doesn’t end with the finalization of the adoption.

Do you have any specific questions or concerns?  I could rave about them all day long. Knowing a little more about what you’re looking for and your situation could really help!

Posted by jennabell711 on Jun 22, 2015 at 3:17pm

We had an AMAZING experience with American Adoptions.  Over the course of our 2 adoptions, we have worked with a total of 4 agencies.  I have to admit that American was the best, by far.  To me, communication and openness (from the staff) is the most important things, since adoption is such an emotional journey.  We had a lot of ups & downs, but our social worker was there every step of the way.  Her support was incredible and helped us through the tough days.  They are expensive, however I feel that they are worth every penny, honestly.  The staff is well trained and professional; They take care of all parts of the process for you; They estimate high for expenses, so hopefully you can get $ returned (we, personally, got about $10k back).  But they are very honest and open about the process, all fees, etc.  Seriously, a best in class agency.  (and the video profile is great- this allows expectant parents to actually see you, your interactions and your personality.  It can feel weird while you’re doing it, but the people who edit and put the 3-4 min video together are geniuses!)

Posted by LiserT2000 on Jun 23, 2015 at 2:45am

They are a reputable agency from what I have heard, but very expensive up front. So, if your plan is to stick with one agency, you are probably in good hands.  However, you also have the option to apply with multiple agencies with low up front fees in various states, giving you a much higher chance of a quicker match. I had great luck that way.

Posted by RGAdopt on Jun 23, 2015 at 2:48am

I forgot to mention, also, that a huge advantage of American was that there was no financial risk.  So if an expectant parent changes their mind, you will get the money back for the next adoption.  Whether you go with American or another agency, I would ask about the financial risk if an expectant parent changes their mind.  Just a suggestion.  smile

Posted by LiserT2000 on Jun 23, 2015 at 2:51am

They charge fees based on the race of the child. Many people, myself included, find this to be racist. If you search these forums, you’ll find people who love American Adoptions and people who hate them.

Good luck on your adoption journey!

Posted by rredhead on Jun 23, 2015 at 4:30am

As for other suggestions - Open Adoption and Family Services and Nightlight Christian Adoptions (they do not discriminate on the basis of religion).

Posted by rredhead on Jun 23, 2015 at 4:31am

To clarify on the fees based on the race- American’s overall fees are the same for any race, however because there are less families that have been willing to adopt children of African American heritage, they have absorbed some of the cost so that more families may adopt children of this background.  rredhead is right, some people find this a racist approach.  I do not (I have one child who is African American and one who is Korean). 

Best of luck in whatever you choose!  You are doing the right thing in doing your homework.

Posted by LiserT2000 on Jun 23, 2015 at 11:01am

We have two children through AA and would highly recommend them.  There are cost considerations but this is a great responsible agency.  I concur with everything LiserT2000 stated.  Her description of the fees is spot on. 

We have been blessed beyond measure by our children and supported extremely well when we went through disruptions during the process.  Our dear birth families have been cared for by AA before during and after the adoptions.  They do care about all in the adoption triad.

Posted by TS on Jun 25, 2015 at 2:08pm

My husband and I almost signed with AA, but chose a local agency instead.  We liked the idea that there was a lower financial risk option (our current agency offers this too), we could set our own budget (somewhat) and they were very helpful at answering questions and providing information.  We decided against them because they were pricier than other agencies and we could not determine which states we wanted to work with.  Each state has its own revocation period, and some are really long (up to 3-6 months).  So, if our birth mom happened to live in Missouri (for example), then she could technically take her child back at any point before the finalization hearing, which is usually 3-5 months later. We live in FL, which has a zero day revocation period, so for us, it is less of a risk for us to work with a local agency than with a nationwide one like AA. 

But I was definitely impressed with their professional nature and have no complaints about them.  Their policies just didn’t fit with our needs.  Good luck.

Posted by merebear311 on Jun 30, 2015 at 5:24pm

Anyone have experience with a baby step in PA.? Would appreciate some feedback. Thanks.

Posted by Eileenandy on Jul 04, 2015 at 5:27pm

We initially selected american adoptions and all I have to say is wow. I can’t believe this organization is responsible for the placement of children. Maybe if we lived in Kansas and were local we’d have a better experience, but I have NEVER been treated so unprofessionally or experienced such an unwillingness to provide adequate support through the process. 

We selected american adoptions because we wanted a national search firm.  For over a year now, they have done nothing but put up their own administrative obstacles (not legal or financial) for us to the process (most of which we’ve had to probe and escalate to understand what they required) and when we escalated, the leadership consistently dismissed our concerns and became extremely defensive of a team that was clearly not providing clear guidance or support to potential customers. 

In addition, what we were told when we applied was that the amount of overheads for American Adoptions is around 90%.  Only 1-2% of your fees will actually be going towards supporting the birth mother through the process (legal, social workers, counselling, etc..).  That is an off the chart and mis-aligned with rationalized adoption standard. 

I would not recommend this agency to anyone who has hopes of adopting.  They have wasted our time and money with no results

Posted by Sthomson on Jan 13, 2017 at 10:21pm
Posted by Disappointed on Feb 02, 2018 at 12:09am

I can’t say enough good things about American Adoptions and the professionals that work there. The thing I found most important is that they were concerned with all sides of the Adoption triad. American doesn’t just look out for what is best for hopeful adoptive parents, but also for the expectant mothers and babies. They were extremely helpful through the entire process of setting up our profile, through finalization. They answered any questions we had very quickly. Any time I sent an email I had an answer back within 24-48 hours. Quite frankly I was shocked by how on the ball the staff was and how personable everyone seemed to be! Once we went active, we were matched fairly quickly (only 3 months in), a match that ultimately failed, by no fault of theirs,  but I will say I was beyond impressed by how American helped us work through that experience. They made sure to have counselors available to us 24 hours a day to help us to work through those difficult emotions, and they were amazing in the support they offered!  Once we were ready to go active again, we were quickly matched with a beautiful baby boy! We left to get our son the day we found out about him ! It was a whirlwind of logistics, paperwork, emotions, you name it…but American again was there for every single step! Both for us AND for our son’s birth mother! She needed assistance to work through the loss that she has understandably felt and American was there to help her with that. Any time we needed advice on how to communicate with our son’s birth mom, all we have to do is call the counselors at American and they are ready and willing to help us. I’ve never felt like I’m taking up to much of their time or that they don’t truly want to assist us. Our experience with American has been nothing short of amazing!  I can tell that the entire staff is invested in what they do and love their jobs. If we get the opportunity to adopt again, we’d only trust American Adoptions with the important job of getting it right. We’re so extremely grateful for the professional, ethical, caring service they provide! We love them and all the staff that work there…(as if you couldn’t tell!)

Posted by Juanya on Mar 02, 2018 at 1:44pm

Oh, one thing I forget to mention that is great about American Adoptions. The cost sharing is awesome! In the failed match scenario we would have lost $8,000 when the expectant mother “changed her mind”....but because we were with American we lost nothing. Phewwww…Thank God!

Posted by Juanya on Mar 02, 2018 at 1:48pm

I know this thread is old but have to chime in and say we had a wonderful experience with American Adoptions. We loved everyone we work with, the one minor concern/issue we had while we were waiting was handled quickly, and we matched relatively quickly. They were professional, ethical, wonderful to our child’s birthmother and wonderful to us. I do not hesitate in recommending them to anyone and were we to adopt again no question we would again use American.

Posted by JDMM2012 on Mar 23, 2018 at 4:39pm

My husband and I adopted through American Adoptions last year, and we had a very positive experience with them! Yes, they are pricier than some other agencies we interviewed, but we were so drawn to how professional, thorough, detailed, and AVAILABLE they are! We also knew that we wanted to choose an agency with Disruption Insurance. We ended up having a unique disruption situation, which was devastating for our family, but it was handled by American Adoptions with such gentleness and care (and respect for all parties involved). We were so thankful for the way that situation was handled! Our first match happened about 2 months after we activated. That match fell through, but we reactivated and were matched again within 2 weeks, and had about a month to prepare to meet our son!

Some other things that we loved about American Adoptions: the way that they talk about and interact with birth moms is very respectful, dignifying, and loving. It seemed to us that the birth mom was as important as my husband and I in the adoption process, that we LOVED that. It was our deepest hope that she would be supported and cared for….by us, but also by the agency, and we really felt that AA had the birth mom’s best interests at heart.  We also loved how up front they are about adoption budgets, family profiles, etc. While the numbers and facts can be overwhelming, we didn’t feel like there were any hidden surprises or tough issues that weren’t talked about, and we appreciated that so much.

Everyone we interacted with was kind, professional, and knowledgeable. We would recommend this agency without reservation!!

Posted by rachbrez on May 28, 2018 at 1:55pm

My wife and I had a great experience adopting through American Adoptions. We were drawn to them at first due to the face that we have friends who have had adoptions disrupted at the last minute and lost everything they put into that adoption effort. We knew that we desired security and American Adoptions offered that. Once we started interacting with the specialists there it became apparent quickly that they were kind supportive and very upfront and honest as to expect moving forward with the process. We never felt alone because we worked with great people who cared about us. It was also clear that they REALLY care about the birth moms. I think that one of the things I appreciate the most is our experience never felt transactional. I feel like the people that I interacted with from the agency truly care about what they are involved in which makes it all the better.

While I cannot speak for others or other agencies, I know that we would gladly recommend American Adoptions to friends, family, and strangers who are seriously considering adopting a child. They helped change our life for the better.

Posted by Trojan_Horse on Jun 10, 2018 at 2:29am

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